Course Name : Support.Oracle.com
Enroll for course to learn how to use Oracle Support.
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This course is designed to help Support.Oracle.com users to implement and use Support.Oracle.com by familiarizing themselves with the various implementation elements and business elements such as Request Management, Task Management, Customer Management and Contact Management and all associated considerations. Students will also learn through a series of presentations what the familiar terms are within Support.Oracle.com and they are supplemented with quizzes, and demos.Please note that the name Business.oracle.com has been replaced by Support.Oracle.com and Sales.Oracle.com, integrated Sales and Support Online.
Outline:
• Support.Oracle.com
• Important Information
• Course Introduction
• Tutorial: Introduction (5.5 minues)
• Unit 1: Overview
• Tutorial: Overview (8 minutes)
• Quick Quiz
• Unit 2: Customers and Addresses
• Tutorial: Customers and Addresses (11 minutes)
• Quick Quiz
• Unit 3: Contacts
• Tutorial: Contacts (10.5 minutes)
• Quick Quiz
• Unit 4: Request Management
• Tutorial: Request Management (13 minutes)
• Quick Quiz
• Demo: Request Management - Create Request (12 minutes)
• Unit 5: Task Management
• Tutorial: Task Management (8.5 minutes)
• Quick Quiz
• Demo: Task Management (7.5 minutes)
• Unit 6: Set Up
• Tutorial: Set Up (11.5 minutes)
• Quick Quiz
• Demo: Set Up (12.5 minutes)
• Unit 7: Administration
• Tutorial: Administration (8 minutes)
• Quick Quiz
• Demo: Administration (9 minutes)
• Course Evaluation - Support.Oracle.com
Free Enroll Support.Oracle.Com Course :
Login into ilearning.Oracle.Com
Click on " Free Trail Area"
Select course Support.Oracle.Com
Click on Enroll to Enroll the Course
You can directly play the course by clicking Play button
Enjoy the Course .................................................
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